Legal
Privacy Policy.
Your skin is personal. So is your information. This is how we protect both.
Who we are
AVIN ("we", "us") is operated by [legal entity name], registered at [registered address]. We are responsible for the personal information described in this policy.
What we collect
- Identity & contact: name, email, telephone and delivery address.
- Orders: products purchased, payment status (never full card details) and delivery information.
- Consultations: information you choose to share about your skin, routine and goals.
- Preferences: AVIN Circle membership, communication choices and language.
- Technical: device, browser and usage data collected through cookies.
How we use it
- To fulfil orders and provide client care.
- To prepare and deliver consultations you request.
- To send The AVIN Letter and Circle invitations, only with your consent.
- To improve our website and services.
- To meet legal and regulatory obligations.
Skin & consultation data
Information about your skin may be considered sensitive. We collect it only with your explicit consent, use it solely to guide your consultation, and restrict access to Dr. AVIN and the concierge team.
International transfers
Where information is transferred between countries, including to Switzerland, we use appropriate safeguards as required by applicable law.
Retention
We keep personal information only for as long as necessary for the purposes above, or as required by law. Consultation notes are retained for [period] unless you ask us to delete them sooner.
Your rights
Depending on where you live, you may have the right to access, correct, delete or port your information, to object to or restrict processing, and to withdraw consent at any time. To exercise these rights, contact us below.
Contact
Questions about privacy may be sent to privacy@dravin.com or to [postal address].